How to Select a Contractor

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Question: How do I make sure that I am getting the right contractor? What should I look for to help me make a decision?
Answer: Here's a checklist of things to look for when comparing contractors?
1. Check to make sure your contractor is licensed and review their complaint record.
Where can I do this in Virginia?
A. Go here to VA DPOR License Lookup
B: Enter License Number and the click SEARCH LICENSE
bathBYus Class A license number is 2705 125672

2. Check Better Business Bureau record of Contractor on the BBB.org website. bathBYus has an A+ rating with the BBB in Virginia. (click here to view our report)

3. Ask all Contractor's to provide proof of insurance for liability and workers compensation. Ask if you can be named a certificate holder before work begins. If your contractor cannot provide you with a certificate naming you additional insured, then they are not insured.
If they are not insured properly, you are liable for any and all damages and injuries that may occur on your property while work is taking place.
bathBYus supplies a copy of insurance with every contract.

4. Ask all contractors for referrals. A contractor that satisfies customers should have a ready pool of previously satisfied customers willing to spend a few minutes on the phone relating their experience. Contact a couple of the customers and ask some questions such as;
A. Were employees and/or subcontractors courteous and professional?
B. Were the work areas and areas of the house leading to it adequately protected?
C. Did the contractor do what they promised when they promised it?
D. Did the contractor respond to concerns and calls in a timely manner?
E. Ask if they were clean and neat.
F: Ask how satisfied they were with their overall experience. (Product, Service, Quality)
bathBYus is always happy to provide a list of prior customers willing to discuss their experience. Often times people who have had bathroom remodeling experiences directly related to your proposed project.

5. Ask for start and completion dates in writing. One of the frequent complaints in the remodeling industry is how long it takes to complete a project once it is started. Minimal disruption to your lifestyle is important.
bathBYus will give you a start and completion time frame on the front page of every contract.

6. If you are working with a Salesperson or Employee of a company ask who you would be dealing with once you sign the contract.

At bathByus you will always be dealing with an owner of the company.
If you conduct this minimal amount of research, you will have done more than 3/4 of all remodeling customers. Satisfactory answers to the above questions will help ensure you of a good experience! GOOD LUCK